Proactively managing faults, errors, and malfunctions is critical to creating a superior service and customer experience. But, as networks grow increasingly complex, managing physical and virtual resources in a unified platform – and automating the appropriate corrective action – has become a daunting task.
Zen Assure provides a single platform to detect, isolate, and correct network malfunctions, address environmental changes, and performance issues in hybrid network environments. Combined with Zen Analytics it analyzes error logs and can take proactive and preventive actions to correct deficiencies in near real time – while providing advanced visualization tools to monitor performance.
Combining Zen Assure with Zen Analytics also unlocks innovation by leveraging artificial intelligence to take automated actions which can be used for advanced customers service, service management, workflow assignments, and more.
Contact Ziotis today to learn how to assure your business.